We understand that our commitment doesn’t end with final sign-off.

When you make a major purchase like a house or a car, ongoing support and maintenance are important considerations for the upkeep of your investment. Software solutions should be no different.

Through a combination of our training offerings and support and maintenance plans, we ensure you continue to get the benefits you require.

Whether this is advice to your internal developers on how best to enhance and develop your solution, or on additional development of the existing software, our consultants will be just a phone call away to help you when required.

Flexible Support Options

With resources often being re-deployed upon project completion, finding internal resoutrces for future development and maintenance can be difficult. bi5 offers a range of options to help including ‘as needed’ and structured regular support. Our expertise spans technology queries including Power BI, Excel and Board software support.

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On-Site & Remote Support

Some businesses prefer digital communication and others face-to-face, so we provide both on-site and remote support to suit your specific needs.

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Direct Line To Your Consultant

With bi5 you will never be given a generic support contact, where you don’t know when you will receive a response, or from whom. Our partnership approach with our customers means you will always have a direct line to a consultant who knows your solutions, data and history.

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